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Identification of Team Process Variables On The Relationship Be-Tween Conflict Types and Team Effectiveness - A Systematic Review

The increasing use of teams within organizational contexts has led to a significant stream of liter-ature examining the impact and consequences of intra-group conflicts on team outcomes. The purpose of this review is to identify and analyze process factors and emergent states in conflict research in terms of their impact on the relationship between conflict types (task, relationship, process and interest-based) and team effectiveness. A systematic literature search was conduct-ed resulting in 182 articles included in the second screening. The preliminary results indicate dif-ferent process factors and emergent states like conflict management styles and team cohesion. The results of the review give an overview of the process variables in conflicts and can be used to identify key factors for managing conflicts within teams. Furthermore, it can guide the devel-opment of interventions and training programs.

Nora Merz
Fachhochschule Nordwestschweiz (FHNW)
Switzerland

Albert Vollmer
Fachhochschule Nordwestschweiz (FHNW)
Switzerland

Oliver Rack
Fachhochschule Nordwestschweiz (FHNW)
Switzerland

 


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