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IACM 2023

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Using The Itpmetrics Conflict Management Styles Instrument For Student, Faculty, and Staff Development

I have created and gather psychometric and validity data for a conflict management styles assessment that maps to the Dual Concern Model and the 5 styles associated with it: Avoiding, Accommodating, Integrating, Dominating, and Compromising. Reliability data are moderate to strong, as are factor structures in two samples of ~1,000 respondents each. The assessment is programmed into www.ITPmetrics.com, and is free for anyone to use, with funding from my research grants (my platform has approximately 600,000 respondents across all assessments). I will discuss how instructors may use the platform for student development and even faculty development initiatives, as well as the reliability and validity evidence I have collected for my survey items. I will also discuss qualitative data from respondents and their experience with my debrief from a sample of over 1,000 engineering design students. I will provide an experiential opportunity; specifically, respondents will be invited to take the assessment, receive their personalized report in www.ITPmetrics.com, and participate in a debriefing exercise. The objective is to equip instructors with the ability to deliver this end-to-end experience in their classes, where self-awareness of conflict management styles may be beneficial, and for group-based classes where team building may be beneficial. The lessons learned could generalize to faculty and staff development as well.

Thomas ONeill
University of Calgary
Canada

 


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