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The effect of gender on receptiveness and curiosity in conversational conflict


Abstract: Female writers were rated by themselves and others as more receptive, and female raters perceived others’ text as more receptive. These findings illuminate a gap between women’s and men’s communication strategies, as well as between people’s self-rated and other-rated receptiveness, specifically on the sub-dimension of curiosity.

Keywords: gender, negotiations, organizations, conflict management

Christine Nguyen
Columbia Business School
United States

Michael Yeomans
Imperial College London
United Kingdom

Francesca Gino
Harvard Business School
United States

 


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