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IACM 2022

IACM 2022 Abstract Book »

Are Our Goals Aligned? The impact of Cooperative Goal Interdependence on Nonnative vs Native English Speaker Conflict Interactions

While the effects of nonnative accents have been explored in various organizational settings (Gluszek & Dovidio, 2010; Huang, Frideger, and Pearce, 2013), limited attention has been given to exploring the experiences of nonnative speakers when they interact with native speakers in conflict contexts in the workplace. Across two studies, we explore and find that 1) nonnative speakers that engage in conflict with a native speaker experience less satisfaction with conflict process and relationship compared to those that engage in conflict with another nonnative speaker and 2) cooperative goal interdependence moderates the negative relationship between NNS-NS interaction and satisfaction with conflict process and relationship such that this relationship is weaker when goals are perceived to be cooperatively aligned.

Regina Kim
Fairfield University
United States

Jimena Ramirez-Marin
IESEG School of Management

Kevin Tasa
York University


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