A Model of Social Intelligence, Problem Solving Strategy for Managing Conflict, and Job Performance

This study presents a structural equations model for the relationships of social intelligence (SI), problem solving strategy for managing conflict (PS), and job performance (JP) of the employed students at an American university. The model for this study was tested with questionnaire data on SI collected at the beginning of a semester, on PS data collected at the middle of a semester and on job performance data collected from the respective student's supervisor at the end of a semester. Data analyses with LISREL 9.3 suggest that employees' SI is positively associated with PS, which in turn, is positively associated with JP. Implications for management, directions for future research, and limitations of the study are discussed.